Manual work
The repetitive work, handled
Pickup reports, pricing analysis, payroll reviews, daily sales, arrival prep: the work that eats your morning, built and delivered before you sit down. You set it up once; it runs every day.
What hotel teams deal with
It's not a knowledge problem. It's a capacity problem. Your team knows what to do, move the rate, answer the review, watch the payroll. They never reach the end of the list. The morning's gone before you've spent a minute with the team or guests.
Agents working in all your departments
One workplace. Every department covered.
Think of Otel as a really good colleague sitting next to you. One who has access to every system in your hotel. You give them any task in plain language. It comes back done. They have specialist skills across every department.
Revenue Specialist
How's our rate vs comp set right now? On which dates are we leaving money on the table?
- Rate position vs comp set: flagged daily, not monthly
- Underpriced dates identified automatically, with a suggested rate
- Base business tracking: know your floor before you open inventory
- Channel mix: where your bookings are actually coming from
The analysis that used to take your revenue manager an hour is done before they walk in.
Revenue Specialist
How's our rate vs comp set right now? On which dates are we leaving money on the table?
- Rate position vs comp set: flagged daily, not monthly
- Underpriced dates identified automatically, with a suggested rate
- Base business tracking: know your floor before you open inventory
- Channel mix: where your bookings are actually coming from
The analysis that used to take your revenue manager an hour is done before they walk in.
Case Study · O'Callaghan Collection
The Alex went from reactive pricing to 120 rate actions a month. Same team. Same systems.
A four-property hotel group across Dublin and London. The revenue team knew where the gaps were. They just couldn't act on every date, every day. One Flow changed that: review the full forward calendar overnight, flag underpriced dates versus comp set, and have recommendations ready before the first cup of coffee.
+8.6%
RevPAR Growth
vs. same period last year
110.4
RevPAR Index
outperforming the compset
+5.0%
Above Budget
combined Jan–Feb room revenue
~120/mo
Rate Actions
via Flows, every month
“I can't personally check every hotel every day but Otel AI gives me comfort that I can always see where the opportunities are, where the risks are, and that the team is actually acting on them.”
Joanne McDonnell Group Cluster Manager O'Callaghan Collection
120 rate actions a month. Same team, same system, one Flow.
Same team. Same systems.Ten times the output.
Your team already knows what to do. They just don't have the hours to do it all. Otel handles the analysis, the monitoring, and the manual work, across every department, around the clock.
Book a demoEvery System Connected
Live pulls from your PMS, RMS, payroll, F&B and comp set. Real context across your whole stack.
Today
with Otel
10×
Output
Same team. Same systems.
24/7
Always On
Works overnight. Works weekends. Never takes a day off.
6
Departments
Revenue · F&B · Payroll · Operations · Procurement · Guest Reviews
Agents that act with full context behind every move.
Book a demo
Always watching
Agents that act on their own
Some problems you don't know to ask about. Otel watches every system and surfaces them on its own: a soft date with restrictions still on, a complaint theme repeating across reviews, payroll creeping up in one department, a purchase order to a supplier that isn't on your list. You're not relying on someone to spot it.
Knows Your Hotel
The brain behind every agent
The shared memory underneath every agent, and its memory of your hotel specifically. Your rate strategy, who you compete with and where you like to sit against them, the suppliers you actually use, the year you were closed for renovation. Generic AI knows what a hotel is. Otel knows yours.
Case Study · Fitzpatrick Castle Hotel
Mark went from 3 weeks of bank submission analysis to 20 minutes. Same hotel. Same data.
113 rooms in Killiney, Co. Dublin. Mark and his team are planning a 15-room extension and the bank asked for projections — month-by-month revenue contribution, a post-expansion budget, and a presentation. Normally that's weeks of back-and-forth between the GM and revenue manager pulling data from Guestline. Instead, Mark gave Otel the context — seasonality, expected mix, achieved rate — and the full pack came back inside half an hour.
20 mins
Time to bank-ready projections
vs 3 weeks of back-and-forth
15 rooms
Rooms in appraisal
the expansion case being modelled
1 prompt
Excel + Deck + Budget
generated as one pack
2025
2025 actuals
grounded in the hotel's own data
“This is probably 20 minutes work. It's not far off being able to send to the bank. If I had to pull this stuff from reports and present it, it might take three weeks of back and forth between me and my team.”
Mark Scott-Lennon Managing Director Fitzpatrick Castle Hotel
A bank-ready expansion case, in the time it takes to make a coffee.
The operational layer your hotel runs on.
Built around how hotel teams already work.
One operational layer
Direct connections to PMS, RMS, F&B and payroll. Not dashboards bolted on top. The actual systems you run on.
Live, not last-night
Real-time state across every system. Nothing waits for the overnight sync.
Cross-department by default
Actions span revenue, operations, F&B and front desk. The handoffs happen on their own.
Audit-grade transparency
Every recommendation shows its work. Click any decision to see which system was read and why the call landed where it did. Nothing's hidden behind the model.
Built for portfolio scale
Multi-property out of the box. Drill into one hotel or compare across the group.
Built with operators
Operators shape what we build next. Every line on the roadmap traces back to a hotel that asked for it.
Built by operators
The team behind Otel AI
Built alongside the operators who live it every day. Advised by the former CTO of Accor. Backed by investors who understand hospitality.
Paul Ryan
CEO & Co-Founder
Obsessed with how hotels actually work
Nikhil Patil
CTO & Co-Founder
AI & systems architect
Floor Bleeker
Industry Advisor
Ex CTO of Accor
Built by operators who know hotels and engineers who know AI. Want in?
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We hold ISO 27001 certification. The international standard for information security management.
GDPR Compliant
We meet all GDPR requirements for data handling, storage, and privacy. Our practices are reviewed and maintained to keep your data protected.
SOC 2 Type II
We're in our SOC 2 observation period, with estimated completion in July 2026.
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