Manual work
The repetitive work, handled
Pickup reports, pricing analysis, payroll reviews, daily sales, arrival prep: the work that eats your morning, built and delivered before you sit down. You set it up once; it runs every day.
What hotel teams deal with
It's not a knowledge problem. It's a capacity problem. Your team knows what to do, move the rate, answer the review, watch the payroll. They never reach the end of the list. The morning's gone before you've spent a minute with the team or guests.
The work is infinite. The team is finite.That gap is where the money goes.
The work
It does the work. You make the call.
Otel works through the analysis on its own, then stops, and brings you the decision with the case already made.
The quiet problems
The problems you didn't know to ask about
A soft date with restrictions still on. A complaint theme repeating across reviews. Payroll creeping up in one department. A purchase order to a supplier that isn't on your list. Otel watches every system and surfaces them on its own, so you're not relying on someone to spot it.
Your call
The call stays yours
Every recommendation arrives the same way: what to do, why, what was weighed, and where every figure came from. Approve it, adjust it, or tell it why not, it learns your call either way. Nothing goes live without your team.
Case Study · O'Callaghan Collection
The Alex went from reactive pricing to ~120 rate actions a month. Same team. Same systems.
A four-property hotel group across Dublin and London. The revenue team knew where the gaps were. They just couldn't act on every date, every day. One Flow changed that: review the full forward calendar overnight, flag underpriced dates versus comp set, and have recommendations ready before the first cup of coffee.
+8.6%
RevPAR Growth
vs. same period last year
110.4
RevPAR Index
outperforming the compset
+5.0%
Above Budget
combined Jan-Feb room revenue
~120/mo
Rate Actions
via Flows, every month
“I can't personally check every hotel every day but Otel gives me comfort that I can always see where the opportunities are, where the risks are, and that the team is actually acting on them.”
Joanne McDonnell Group Cluster Manager O'Callaghan Collection
120 rate actions a month. Same team, same system, one Flow.
Who it's for
The same hotel, in four sets of hands.
One view your whole team can stand behind, doing a different job for each of them.
Knows your hotel
It arrives trained. Then it learns your hotel.
Your rate strategy. Who you compete with, and where you like to sit against them. The suppliers you actually use. The year you were closed for renovation. What your best people know stops leaving when they do.
Generic AI knows what a hotel is. Otel knows yours.
Every department
It starts with revenue. It doesn't stop there.
Think of Otel as a very good colleague with access to every system in your hotel. You give it any task in plain language. It comes back done. It has specialist skills across every department.
Revenue Specialist
How's our rate vs comp set right now? On which dates are we leaving money on the table?
- Rate position vs comp set: flagged daily, not monthly
- Underpriced dates identified automatically, with a suggested rate
- Base business tracking: know your floor before you open inventory
- Channel mix: where your bookings are actually coming from
The analysis that used to take your revenue manager an hour is done before they walk in.
Revenue Specialist
How's our rate vs comp set right now? On which dates are we leaving money on the table?
- Rate position vs comp set: flagged daily, not monthly
- Underpriced dates identified automatically, with a suggested rate
- Base business tracking: know your floor before you open inventory
- Channel mix: where your bookings are actually coming from
The analysis that used to take your revenue manager an hour is done before they walk in.
Same team. Same systems.Ten times the output.
Every System Connected
Live pulls from your PMS, RMS, payroll, F&B and comp set. Real context across your whole stack.
Your team already knows what to do. They just don't have the hours to do it all. Otel handles the analysis, the monitoring and the manual work, across every department, so the work is done before your team sits down.
Book a demoToday
with Otel
10×
Output
Same team. Same systems.
Overnight and weekends
The reports are built while you're closed, ready before you sit down.
6 departments
Revenue · F&B · Payroll · Operations · Procurement · Guest Reviews. Breadth you grow into, not the reason you buy.
It sits on top of your stack
It connects to the systems you already run, even the ones with no API.
Otel reads your systems as one hotel. Nothing migrates, nothing gets replaced, and no system is off-limits.
Pre-built connections
Connected in minutes, not projects.
Opera, Guestline, Hotsoft, Apaleo, Mews, IDeaS, Duetto, Right Revenue, Lighthouse, STR, CoStar and more.
Direct APIs
Real-time, authenticated, audit-logged connections wherever your vendors support them.
Computer-use agents
For everything else, Otel connects the way your staff does, by seeing the screen and using the system. Legacy and gated systems other tools can't touch. No custom integrations, no waiting on vendors.
100+ hotel systems connected. Don't see yours? We'll connect it.
Built around how hotel teams already work.
One operational layer
Direct connections to PMS, RMS, F&B and payroll. Not dashboards bolted on top. The actual systems you run on.
Live, not last-night
Real-time state across every system. Nothing waits for the overnight sync.
Cross-department by default
Actions span revenue, operations, F&B and front desk. Otel does the joining up, so nothing falls between two people.
Audit-grade transparency
Every recommendation shows its work. Click any decision to see which system was read and why the call landed where it did. Nothing's hidden behind the model.
Built for portfolio scale
Multi-property out of the box. Drill into one hotel or compare across the group.
Built with operators
Operators shape what we build next. Every line on the roadmap traces back to a hotel that asked for it.
Built by operators
The team behind Otel
Built alongside the operators who live it every day. Advised by the former CTO of Accor. Backed by investors who understand hospitality.
Paul Ryan
CEO & Co-Founder
Obsessed with how hotels actually work
Nikhil Patil
CTO & Co-Founder
AI & systems architect
Floor Bleeker
Industry Advisor
Ex CTO of Accor
Built by operators who know hotels and engineers who know AI. Want in?
SECURITY
Secure by design.
Safe by default.
- EU-hosted, ring-fenced per hotel
- Never used to train models
- Zero data retention with AI providers
ISO 27001 Certified
We hold ISO 27001 certification. The international standard for information security management.
GDPR Compliant
We meet all GDPR requirements for data handling, storage, and privacy. Our practices are reviewed and maintained to keep your data protected.
SOC 2 Type II
We're in our SOC 2 observation period, with estimated completion in September 2026.
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