Otel

Customer stories

Real hotels. Real outcomes.

How operators are using Otel to walk into decisions, not data.

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Case Study · O'Callaghan Collection

The Alex went from reactive pricing to 120 rate actions a month. Same team. Same systems.

A four-property hotel group across Dublin and London. The revenue team knew where the gaps were. They just couldn't act on every date, every day. One Flow changed that: review the full forward calendar overnight, flag underpriced dates versus comp set, and have recommendations ready before the first cup of coffee.

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+8.6%

RevPAR Growth

vs. same period last year

110.4

RevPAR Index

outperforming the compset

+5.0%

Above Budget

combined Jan–Feb room revenue

~120/mo

Rate Actions

via Flows, every month

I can't personally check every hotel every day but Otel AI gives me comfort that I can always see where the opportunities are, where the risks are, and that the team is actually acting on them.

Joanne McDonnell Group Cluster Manager O'Callaghan Collection