Trusted by hotel operators
Case Study · The Johnstown Collection
Two curious users became ten, across five departments. Nobody was told to use AI.
An independent estate in Co. Meath with the operating complexity of a much larger group: bedrooms, self-catering lodges, a destination spa, weddings, sports business and a large conference and events operation, plus Trim Castle Hotel under one central commercial team. It started with two people trying to answer questions faster. It spread because the answers were useful.
Read the full story2 → 10
Direct users
across five hotel functions
23
Recurring reports and checks
running in the background
1.5 hrs
Estimated daily saving
on pickup, across two hotels
Live
Answers in management meetings
in seconds rather than hours
“The biggest change isn't that reports are quicker. It's that people are now asking questions they wouldn't previously have had the time or data to answer.”
Seán Reid Commercial Director The Johnstown Collection
Case Study · O'Callaghan Collection
The Alex went from reactive pricing to 120 rate actions a month. Same team. Same systems.
A four-property hotel group across Dublin and London. The revenue team knew where the gaps were. They just couldn't act on every date, every day. One Flow changed that: review the full forward calendar overnight, flag underpriced dates versus comp set, and have recommendations ready before the first cup of coffee.
Read the full story+8.6%
RevPAR Growth
vs. same period last year
110.4
RevPAR Index
outperforming the compset
+5.0%
Above Budget
combined Jan–Feb room revenue
~120/mo
Rate Actions
via Flows, every month
“I can't personally check every hotel every day but Otel AI gives me comfort that I can always see where the opportunities are, where the risks are, and that the team is actually acting on them.”
Joanne McDonnell Group Cluster Manager O'Callaghan Collection
Case Study · Fitzpatrick Castle Hotel
How Fitzpatrick Castle's MD swapped a four-tab morning routine for an AI co-worker.
113 rooms in Killiney, Co. Dublin. Mark's morning used to mean Guestline, Lighthouse, payroll and a pickup report, cross-referenced by hand before a single decision got made. Now the pickup report runs itself at 8am, broken down by segment, and the weekly forecast is ready before the meeting starts.
Read the full story40 mins
Daily sales report
now automated, every morning
Half a day
Weekly forecast prep
now ready before the meeting
8am
Pickup, by segment
flagging movement by month
113 rooms
Killiney, Co. Dublin
an early design partner
“It's like having a mixture of a P.A. and a data analysis person. Reducing the mental load that I have day-to-day, that's where I've loved the Flows.”
Mark Scott-Lennon Managing Director Fitzpatrick Castle Hotel