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Introducing Flows: automate the work that never gets done

Flows let you describe recurring tasks in plain English and have them run automatically. Here's what that looks like in practice.

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Paul Ryan

CEO & Co-Founder, Otel AI

20 Feb 2026·6 min read
Introducing Flows: automate the work that never gets done

The work that never gets done

Every hotel has a version of this list. Weekly reports that were supposed to go out every Monday but now go out when someone has time. Supplier comparisons that were promised to the GM three months ago. Payroll checks that should happen fortnightly but happen quarterly. The work exists. It just never makes it to the top of the queue.

Flows is built for exactly this. You describe the task in plain English — what to check, when to check it, what to do with the result — and Flows handles the execution automatically.

What a Flow looks like in practice

"Every Monday at 7am, check pickup against target for the next 14 days. If any date is more than 15% behind pace, flag it and draft a rate review for the revenue manager."

That's a complete Flow. It runs every Monday morning without anyone touching it. The revenue manager gets a Slack message only when action is needed. No action needed — no message.

Flows don't replace judgement — they protect it. By handling the routine monitoring automatically, they ensure the people with the most experience spend their time on the decisions that actually require it.

Flows is available in beta now for existing Otel customers. If you'd like early access, get in touch.

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